Let’s Discuss an Acceptable Hourly Rate . . .

By Michael Stone

This note is a painfully perfect example of why you shouldn’t provide details on your pricing.


Transparency and Partnerships

By Michael Stone

What do you do when your partner is listening to someone who knows nothing about construction, but still thinks they knows what’s best?


First Time Homeowner, Uncommunicative Builder

By Michael Stone

We’re aware that homeowners also visit our website. This letter is from a first-time homeowner who’s ready to buy, but his builder isn’t cooperating.


Transparency – Or Maybe Not

By Michael Stone

Is transparency the way to go when selling? Be careful who you listen to.


Last Minute Requests Before Closing the Sale

By Michael Stone

What do you do when a potential client waits until the proposal is together to request itemization on the project?


Hiring A Contractor: Truth vs. Myths

By Michael Stone

Some advice on hiring a contractor is just plain wrong.


Finding a Trustworthy Contractor

By Michael Stone

If you’re trying to make a living in residential remodeling or specialty work, it’s important to know what the general public is being told about you.


We Want To See Your Receipts

By Michael Stone

What if you agreed on a price, now customer wants all receipts for material? Without a clearly written fixed price contract, it's a problem waiting to happen.


Where Do You Get Your Leads?

By Michael Stone

A new business wants to market your construction business and provide leads. It'll also give homeowners ammunition making it harder to sell jobs. There’s an alternative.


Link Salary to Production

By Michael Stone

When I was selling, I always sold on straight commission only. Pay should be based on performance. When you hire a salesperson, set ground rules that you both work under.


Every Little item

By Michael Stone

An example of what transparency does for your business. If clients want the details (i.e., itemization), then provide those details but charge for them.


Transparency

By Michael Stone

Transparency, as I understand it, is opening your books to your potential clients and showing them all the numbers pertaining to a job you are quoting.


“Transparency” or Proprietary Information?

By Michael Stone

Someone once said, “No man’s business is safe while the legislature is in session.” Here is another example.


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