I’m a strong proponent of thank you notes. We received a creative note from a contractor the other day.
As you’re walking out the door on a finished project, you want your clients to remember you as the company that went the extra step for them.
You might not think of watermelons, but one of our clever coaching clients shared a method he’s used to attract new leads for his business.
If you aren’t getting a response to your advertising, either printed or on the web, you aren’t connecting with your potential clients. You must connect with them.
Often when I talk with contractors, I hear, "I want to grow my company so I can make more money." Consider this, if size mattered, dinosaurs would still be here.
Someone asked the other day about sending cards or notes to old clients. They wanted to know what could be said that would be of interest to the client.
We are rapidly approaching the time of year when you should review and update your employee manual.
The ancient Chinese philosopher Confucius said, "The man who chases two rabbits catches neither."
I was reminded again this week by a dear friend who is an expert in the use of QuickBooks of the necessary care that needs to be taken when you set up your accounting.
A question arose this morning on a call from a contractor. Should you write a contract on all the jobs you do, regardless of the size of the job?
If you are tired of starving because you have enough work but don’t have the money to pay your bills, heed these words.
At the start of break, the crew jumped in a truck, drove 15 minutes to a doughnut shop, had coffee and a doughnut or two, drove 15 minutes back to the job site.
After working with a few hundred coaching clients, I believe that the key to profitability in construction is staying focused on doing a few things well.
Just a quick reminder. Be sure to put a limit on the length of time your proposals are valid. That time should be a maximum of 3 working days, no more.
During a recent class I taught, it was clear many in the audience didn’t understand that their sales volume must be enough to support the salary of the company owner.
Do you rent or buy your tools or equipment? Here is a quick and dirty rule to follow. Don’t tie up money in tools and equipment that seldom gets used.
A recent note said, "The client wants to furnish all the materials. They are going to give me the money to go buy the materials, should I add my markup on the materials?"