Unclear Change Work Orders

By Michael Stone

Pricing changes for a change work order isn’t easy when the scope of work isn’t clear.


An Opinion on Itemized Estimates

By Michael Stone

A building owner challenges our statement that contractors shouldn’t itemize their estimates.


Itemization Woes

By Michael Stone

We’d like to share an email received from an anonymous homeowner. If you believe that it’s smart to provide an itemized invoice, this will make you reconsider.


We Want To See Your Receipts

By Michael Stone

What if you agreed on a price, now customer wants all receipts for material? Without a clearly written fixed price contract, it's a problem waiting to happen.


Itemized Estimates

By Michael Stone

Why clients request itemized estimates, and how you should respond.


Every Little item

By Michael Stone

An example of what transparency does for your business. If clients want the details (i.e., itemization), then provide those details but charge for them.


Scroll to Top