Unclear Change Work OrdersBy Michael Stone
Pricing changes for a change work order isn’t easy when the scope of work isn’t clear.
An Opinion on Itemized EstimatesBy Michael Stone
A building owner challenges our statement that contractors shouldn’t itemize their estimates.
Itemization WoesBy Michael Stone
We’d like to share an email received from an anonymous homeowner. If you believe that it’s smart to provide an itemized invoice, this will make you reconsider.
We Want To See Your ReceiptsBy Michael Stone
What if you agreed on a price, now customer wants all receipts for material? Without a clearly written fixed price contract, it's a problem waiting to happen.
Itemized EstimatesBy Michael Stone
Why clients request itemized estimates, and how you should respond.
Every Little itemBy Michael Stone
An example of what transparency does for your business. If clients want the details (i.e., itemization), then provide those details but charge for them.
Fixed Price Quotations or Itemization?By Michael Stone
I read an article telling general and specialty contractors to give itemized estimates. Oh joy. It talks about goodwill, trust, comparing estimates, and other tripe.