When they tell you what they want done, you tell them what it will cost. If you have a minimum trip charge per job or per service call, tell them on the phone exactly what the charge will be. Then if you hear . . . “Your price is too high”, or “We can’t afford you” . . .
Continue reading: Price Your Services Fairly – Then Hold Your Ground
Our elected bureaucrats in Washington DC are aiming directly at the construction industry with the current Senate version of the health care bill. The bill passed by the Senate today singles out the construction industry when it comes to providing health insurance. The bill doesn’t put any health insurance requirement on small businesses with less [...]
Continue reading: The Health Bill Takes Direct Aim at the Construction Industry
This has been a tough year for the construction industry. Sales are off and many of our potential customers think we can work for less than nothing. Our national economy and all its woes are at the forefront of TV, radio and newspapers. The worst part, from an industry standpoint, is that we are losing [...]
A friend sent a note the other day reminding me to remind you to get a yearly check-up from your doctor. Actually, a full physical was what he recommended. He is right; you can’t take your health for granted. Your family and your construction business are depending on you.
When you feel healthy, you believe that [...]
Continue reading: You Can’t Always See it Coming – Get Checked!
Join us this Friday, December 18th, for our first ever online Christmas party! RSVP here!
The party begins at 1 pm Pacific (2 pm Mountain, 3 pm Central, 4 pm Eastern). Michael Stone will offer a short (5 – 10 minute) talk about business, the past (2009) and the future (2010), then we will be joined [...]
Do you have projects in and around the office that need to be done? Now is the best time to get after them. This is the time of year when your potential clients focus their attention on the upcoming holiday season and frankly, they’ll ignore you until after the first of the year. (Unless, of [...]
I spoke this morning with a client who purchased our Markup & Profit package and Profitable Sales package a year ago. He lost his copy of “Profitable Sales, A Contractor’s Guide”.
He told me he’s selling 90% of the calls he goes on – and he owes the success of the business he and his father [...]
Are you unsure what paperwork to keep or how to organize it? Do you intend to get more organized “someday”, but the task is daunting? Do you need to develop systems and procedures, but never seem to get around to it? Are you spending more and more time trying to find things? Are you [...]

