Michael Stone on September 29th, 2006

I commented earlier that one should be happy when the customer says no, because it is one less “no” you must go through before you get to the next yes.
Thomas Edison, the inventor, said basically the same thing. He said, “I am not discouraged, because every wrong attempt discarded is another step forward.”
A lot of [...]

Continue reading: Know the Results You Want

Michael Stone on September 25th, 2006

I saw a quote this morning from my favorite author:

“Few of us ever live in the present. We are forever anticipating what is to come or remembering what has gone.” – Louis L’Amour, author
Often we get phone calls from contractors worrying about what a customer will say when they present their price for [...]

Continue reading: Do Your Job

Michael Stone on September 20th, 2006

Another good quote I read this morning -

“Every strike brings me closer to the next home run.”
- Babe Ruth, baseball player
That applies to salespeople as well. Be happy when a customer tells you NO. That is one less NO you need to get to the next YES.

Continue reading: Sales People – Take Heart

Michael Stone on September 18th, 2006

Make your construction business, contracting company more profitable by exploring new ideas, trying alternatives.

Continue reading: Try Something New

Michael Stone on September 11th, 2006

Heard it again last week. The caller was telling me his town is different. Everybody is cutting prices to get the job. Can’t find good employees. Customers tell him that his price is too high. I have to be competitive, etc, etc.
Whatever problems you have, trust me, there are contractors in cities and towns across [...]

Continue reading: Running a Construction Business – It Isn't Easy

Michael Stone on September 8th, 2006

I have two favorite coffee cups – one with John Wayne, one with John Deere. This morning, I thought of you when I read the quote inside my John Wayne cup -

“Courage is being scared to death, but saddling up anyway.”
Every morning many of you saddle up. You roll out before the sun comes [...]

Continue reading: Courage

Michael Stone on September 7th, 2006

Quality, Value and Service – Or Low Price? Construction contractors need to decide how to run their remodeling, specialty or new home builder business.

Continue reading: Quality, Value and Service – Or Low Price? Pick One

Michael Stone on September 6th, 2006

I was a guest on a construction related forum the other night, answering questions. One of the participants said she had sent several emails and I had not responded. That’s not normal – we always respond to emails.
If you send us an email, you will get a response. If you don’t, call us at 1-888-944-0044. [...]

Continue reading: Responding to Messages