Friction on the Job - or in the office
Whenever you get two people together, there's the chance of a disagreement. Read more about Friction on the Job - or in the office
Whenever you get two people together, there's the chance of a disagreement. Read more about Friction on the Job - or in the office
If you're an employer, these are things you should watch for and be prepared to deal with. If you're an employee, check to see how you're doing. Read more about Cleaning the Jobsite
A construction magazine said half of their subscribers were in the path of a hurricane. How many of those contractors are taking advantage of the potential new business? Read more about Insurance Repair Work
A great reminder that your phone might be the first contact a client has with you, and what they hear matters. Read more about Your Phone Message Matters
Employees, properly motivated, can generate a lot of new business for you. Read more about Employees Can Generate Sales Leads
As you're walking out the door on a finished project, you want your clients to remember you as the company that went the extra step for them. Read more about Close Out Package
Getting good quality leads is a major problem for contractors. The days of "work by referral" only are gone. Accept it and start tooting your own horn. Read more about Lead Ideas for the Holidays
One of my coaching clients told me recently about a client who is quite affluent and apparently has been taken advantage of by several contractors over the years. Read more about Construction Pricing is Cost Based
Do you have a potty-mouthed employee who is offending your clients, subs, suppliers and maybe even your other employees? Read more about Profanity on the Job
It's important to remember your business is on display at all times. Especially in a company vehicle, wearing a company shirt. Read more about You're Being Watched
Cancellations happen, even with the best of salespeople. Clients have all kinds of reasons to cancel an agreement, and you need to be prepared. Read more about Contract Cancellations
Overhead creep is one of those subtle things that business owners often don't notice. It leads to cash flow problems real quick. Read more about Overhead Creep
When business relationships are in writing, there are fewer problems. A customized employee manual and subcontractor manual is important. Read more about Put Relationships In Writing
I often hear from someone lamenting about an employee. They got in a hurry to hire and now they are paying for it. Read more about Slow to hire, quick to fire
To become successful and build your business, you want to be known as the expert at the type of job that provides the highest profit margins. Read more about Become an expert
You might not think of watermelons, but one of our clever coaching clients shared a method he’s used to attract new leads for his business. Read more about Watermelons and Sales Leads
Too many sales people fail to give options, then wonder why they hear "your price is too high" or "we want to think about it" to keep from making a decision. Read more about Giving Options in Sales
I've talked about the need for a contract, and the importance of a clear payment schedule, because without a well-written, clear contract, you're headed for trouble. Read more about A Complete Contract
I saw a post from a guy who was about to move his family. His construction business has no work and he believes the answer is to move to a new location. Read more about Make Business Happen Where You Are
A good payment schedule keeps you paid for the work you are doing. If you're using a 1/3, 1/3 and 1/3 schedule, you are financing most of the job out of your pocket. Read more about Payment Schedules