The language in your contract that addresses Change Work Orders should be specifically reviewed with your customers before they sign the primary contract. Read more about Review Change Work Order Language
Don't buy something just because it's needed on one or two jobs, and don't rent equipment or tools that you continually use. Use common sense and analyze each situation. Read more about Renting vs. buying equipment and tools
Every change work order should list 3 prices. This eliminates customer claims they didn’t know what the changes would cost or what the final price would be. Read more about Clear Pricing on Change Work Orders
Change Work Orders cost you time and money. Most of the time, they happen because of a lack of good questioning to find out what the client really wants and can pay for. Read more about Ask Lots of Questions
It is far cheaper to pay for a few hours of your attorney's time upfront than to make a deposit of $1,500+ to defending you from an unhappy or unscrupulous customer. Read more about Use Solid Contract Language
At the National Tile Contractors Association national convention this fall, I sat in on a class about social media and how it can benefit your business. Read more about Social Media Abuse in the Office
This potential client had a house built using the "lowest bid" contractor. The builder cut corners, leaving out little details like collar ties on the roof rafters. Read more about Cleaning Up After a Low Bid Contractor
Negotiate a fuel purchase agreement with a supplier close to your place of business for all your vehicles.