Here is a recent conversation with a new coaching client. Client: We sent out a direct mail piece and didn't get a single lead. Michael: How many did you send? Read more about Advertising - Use the Experts
I took a call last week from a lady who has been in her townhouse for less than a year and has many repairs needing to be done that the builder of the units won't fix. Read more about Construction Industry Behavior
A reminder to avoid any contract with an owner, architect or anyone else that has language that states you will charge your job costs plus overhead plus profit. Read more about Calculate Your Job Price
Want a little secret? Working longer hours is not the answer. Working harder is not the answer. The only thing working longer or harder ever got anyone is tired. Read more about Business Management for Contractors
After working with a few hundred coaching clients, I believe that the key to profitability in construction is staying focused on doing a few things well. Read more about Specialize in Construction - Stay Focused
A coaching client threw me a curve today. I commented on the way he answered the phone. He replied, "I said 'Hello', didn't I?" He made the comment just to stir the pot. Read more about How Do You Answer the Phone?