I believe a majority of the conflicts I see as an expert witness, arbitrator, consultant and business coach are a direct result of a lack of respect for our profession. I served as expert witness last week and this attitude was obvious from both the owner and his attorney. I'm not sure about the judge, but it was clear that he was not happy that his precious court time was being used by yet another fight between an owner and a contractor. Read more about Customer Games with Your Money
Talked with a coaching client about promoting his company, he’s investigated purchasing an extended warranty program for his remodeling work. Read more about One More Sales Tool for your Construction Company
I am serving as an expert witness this week for a new home builder in our area. There are many issues in this particular case, but there is one overriding problem. Read more about Write a Clear Contract, Protect Your Assets
I was reminded again this week by a dear friend who is an expert in the use of QuickBooks of the necessary care that needs to be taken when you set up your accounting. Read more about Overhead Expenses in Accounting Software
My plan was to discuss approaches to setting the sales price for your work that will cost you money, and this week I received an email that describes one approach perfectly. This came from a contractor who moved to another area and is just entering a partnership. Read more about Costly Errors
While working on a new residential walkway project last week, we were confronted with an irate neighbor. The crew had just begun using a jack hammer and concrete saw… Read more about Security on a Residential Construction Job
A friend showed me how to know if your advertising is right for your construction company, remodeling firm, specialty contracting business, new home builder, etc. Read more about Does Your Advertising Work For You?
When I ask clients to take a hard look at their company, the first thing I usually hear is how their employees are doing. That's usually not the problem. Read more about The First Source of Problems in your Construction Business
In our book, Profitable Sales, A Contractor's Guide, I devote a chapter to the use of the telephone. I talk about how to answer it, what to say and what not to say. Read more about Construction Sales - Screening Your Calls
I was asked for information on the differences between building spec vs. custom homes. For additional input, we asked for help from contractors we know that have been successful in new home construction. We heard from two of them, Paul and Lou.
If you are going to build spec homes, you will need a lender. Make sure you can you live with their terms for a loan. How long will they finance you for? Will they put a time limit on when they want the loan paid off or will they give you adequate time to build and sell the home? Read more about Spec Homes / Custom Homes
A coaching client related how one of his customers arbitrarily decided to change the payment schedule that was clearly written on the contract. Read more about Changing the Payment Schedule - Honor Your Contract