May I make a wish list?
That suppliers and manufacturers would stop using pictures of guys and gals wearing a brand new tool belt. Those new belts haven't spent a minute on a job site, they even look stiff and uncomfortable. Worse, the screwdrivers, hammers and pliers have no paint or dirt on them. Come on suppliers, get real.
That contractors would pay attention to their websites, recognizing that the website might be the first impression a client has of them. And that they would put their company name and phone number at the top of each page.
That when contractors call and leave a phone number, they would speak slowly and distinctly so we can return their call. Not everyone has CallerID (it's not available to us), and we'll return your call if we have the number. How good can it get?
That people would stop "borrowing" things and instead pay for what they use. No contractor would build two bathrooms and only charge for one. But too many believe it's okay to borrow another person's software or tools.
That contractors would have an attorney check their contract language BEFORE they give them to clients to sign.
That contractors that drive vehicles that drip oil on the client's driveway and/or sidewalk would just go away.
That everyone would discover that reading is sexy. Get right to it gang. One hour a day.
OK, now your turn. Tell us your wants and wishes list. We'd like to see what you come up with.