We are in a business whose backbone is good communication. I'm sure that would apply to most businesses, but it certainly is true in construction. To be a good communicator one has to like people and in turn be likeable themselves.
I was reading a paper from Abe WalkingBear Sanchez last week. He said that one of the mistakes too many businesses make is putting the wrong person into a given job.
WalkingBear says, "When you are hiring people, especially people who will be put in a position where communication is important, talk to them first and find out what kind of person they are. Once you have determined they like other people and are in turn likeable, then read the resume."
Great advice, WalkingBear!