One of our coaching clients told me recently that his crews are working four 10-hour days but his production numbers are off.
He said the guys show up at 7 am, stand around drinking coffee and talking for 20 to 30 minutes, then load their trucks and drive to the job site. If he is lucky, they start work by 8:30. Then they knock off an hour early to clean up and drive back to the office. He said they are always in the office before quitting time, which is 5:30 pm.
He is paying for 10 hours work and only gets 7 or 7-1/2 hours of production. What is wrong with this picture?
He needs to explain to them the rules of employment. If you work for me for 10 hours, I’ll pay you for 10 hours. Now we are even. I don’t owe you, you don’t owe me. That’s fair.
I told him to inform the crews that they get a ten-minute break in the morning and the afternoon, with 30 minutes for lunch. No talking to friends or family on their cell phone, and no “shooting the bull” with other trades, the customer or anyone else. Get to work and give 10 hours work for 10 hours pay. That makes it even. If his employees don’t want to do that, then it’s time to find new employees. There are still people who understand that you get 10 hours of pay when you give 10 hours of work.