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Construction Programs & Results Inc

We Like to See The Good Guys Win!

Making the Numbers Work in Construction

Construction Business Management Training Class, Santa Ana
Santa Ana, California, Spring 2015

A two-day class with Michael Stone to strengthen and build your business. Michael discusses the issues that cause most contractors to lose money. These are also the topics he deals with most often in his coaching and consulting.

After two days with Michael, you'll know how to:

  • Create more accurate estimates in less time
  • Compute your correct markup and gross margins and use that information to sell profitable jobs, hire new employees and purchase new equipment and vehicles
  • Calculate your breakeven
  • Set your own salary and get paid every two weeks
  • Reviewing and refining your Profit and Loss statements
  • Set up a simple system for job costing
  • Write a solid contract that protects both you and your client.
  • Write change work orders, when to write them and how to charge for them
  • Write and work with punch lists, making sure you only have one per job
  • Work with formulas designed to give you the information you need to guarantee a financially profitable company
  • Complete a year-end review and build a plan for each coming year to make it even better

There will also be ample question and answer periods where issues and problems can be discussed by the class.

"Thank you both so much for your time and energy during our Dallas class . . . I don’t recall having ever attended any continuing education class that generated as much enthusiastic & positive discussion outside of the class itself! . . .  I cannot thank you enough for sharing your great knowledge with us. You’ve forever changed the way I’ll run my business and support my family!"

"It was a pleasure to take your class, eye opening and informative. It did not escape me that veteran contractors and repeat attendees were in the audience with us. To reach new entrants as well as those well entrenched in the market speaks highly for the quality and usefulness of your service."

The class is two full days of thoughtful analysis, hard work and great lunches. You'll get the info and support you need to run a financially profitable company, pay yourself a fair salary and take care of your family. Read comments from each class below, or view the videos made by attendees.

Two-Day Class Details


9 am to 4 pm each day with a 1 hour lunch break (lunch provided)

Day 1
Markup, Margins and Cash Flow
Day 2
Breakeven, Profit & Loss, Job Costing
Contracts, Change Work Orders, Punch lists, Sales
The #'s of Your Business


Lunch (both days); morning coffee and pastries; afternoon cookies and soda
A 114 page spiral-bound handout of the presentation with space for note-taking
Markup & Profit; A Contractor's Guide Revisited (printed and eBook)
Profitable Sales, A Contractor's Guide (printed and eBook)


$495 per attendee (10% discount for two or more registered at the same time)

Refund Policy:

100% refund if cancelled 4 weeks prior
50% refund if cancelled 2 weeks prior
No refund if cancelled within 2 weeks

Questions? Send us a note.

Upcoming Classes

Norfolk, Virginia, March 23-24


Thursday and Friday, March 23-24, 2017


Holiday Inn Norfolk Airport
1570 N Military Hwy
Norfolk, Virginia

Class limited to 30 attendees. $495 per attendee (10% discount for two or more from the same company)

Register here:


The Holiday Inn Norfolk Airport is 1.5 miles from the Norfolk International Airport. The hotel provides a complimentary 24 hour shuttle service to/from the airport, with free parking for local attendees. A block of rooms are available for $85/night plus tax, reserve online using Group Code CPR.

St. Louis, Missouri, Apr 6-7


Thursday and Friday, April 6-7, 2017


Comfort Inn St. Louis - Westport
12031 Lackland Road
St. Louis, Missouri
Phone 314-878-1400

Class limited to 30 attendees. $495 per attendee (10% discount for two or more from the same company)

Register here:


The Comfort Inn St. Louis - Westport hotel is located eight miles from Lambert International Airport. The hotel provides a free airport shuttle, with free parking for local attendees. Rooms are available for $89.99/night (plus tax); call 314-878-1400 (or toll free, 888-725-8988) and ask for the Markup and Profit group block. Reservations must be made by March 6 to get that rate.

Pittsburgh, Pennsylvania, Apr 20-21


Thursday and Friday, April 20-21, 2017


Holiday Inn Express & Suites Pittsburgh Airport
5311 Campbells Run Road
Pittsburgh, Pennsylvania
Phone 412-788-8400

Class limited to 30 attendees. $495 per attendee (10% discount for two or more from the same company)

Register here:


The Holiday Inn & Express Pittsburgh Airport is located ten miles southeast of the Pittsburgh International Aiport. A free airport shuttle is available; free parking for local attendees.
Rooms are available for $97/night by calling the hotel at 412-788-8400 and identifying as a member of the Construction Programs and Results group. Reservations must be made by March 19 to get that rate.

Salt Lake City, Utah, May 4-5


Thursday and Friday, May 4-5, 2017


Holiday Inn Hotel & Suites
Salt Lake City Airport – West
5001 West Wiley Post Way
Salt Lake City, Utah

Class limited to 30 attendees. $495 per attendee (10% discount for two or more from the same company)

Register here:


The Holiday Inn Hotel & Suites is located 4 miles west of the Salt Lake City International Airport. A free airport shuttle is available; parking is free for local attendees. The hotel is holding a courtesy block of rooms; the rate is $135 for Wednesday, May 3, $115 for Thursday, May 4 and $85 for Friday, May 5. Make reservations by calling 801-741-1800 and referencing the CPR group (or Construction Programs and Results) group block code. Reservations must be made by April 19 to get that rate.

Sacramento, California, May 18-19


Thursday and Friday, May 18-19, 2017


Hampton Inn & Suites
2230 Auburn Blvd
Sacramento, California

Class limited to 30 attendees. $495 per attendee (10% discount for two or more from the same company)

Register here:


Class will be held at the Hampton Inn & Suites, located 18 miles east of the Sacramento International Airport. Parking is free for local attendees.
We have a courtesy block of sleeping rooms available at the Holiday Inn Express & Suites next door (2224 Auburn Blvd, Sacramento). Rooms are $139/night plus tax, including breakfast. Use Group Code CPR, reservations must be made by April 26 to get that rate. There is a $15 per person shuttle available from the airport, but advance notice is required. Call the hotel at 916.923.1100 to reserve the shuttle. 

Comments From Attendees

Will you be able to use what you learned in this class to:

make your business more profitable?
Yes - 100%

become a better business owner?
Yes - 100%

What would you tell a fellow contractor who is considering attending this course?
• You must attend this class if you want to be successful
• I would highly recommend it to them. He shows you the right way along with an example.
• Excellent presentation
• Invaluable business experience. If you "think" you are having issues with your company - sign up before it's too late!
• I would tell them that they should attend
• Time well spent
• Drop what you are doing immediately and sign up for the next class regardless of where it is at. The same cost to attend will get covered back to them in a month or two! Just go!
• Very informative!
• The formulas taught here will guide you
• Yes
• Depending on what point of their business they are in, they should take the class
• You need to do it!!!
• It good to hear that it is OK to charge what is needed.
• Expect to learn the proper way of running a business and be prepared to change or adjust their current way
• Take the course
• He needs to attend it
• This is going to change your life
• Michael is an awesome teacher! He has enormous knowledge and experience! This 'training' course will show you how to do business Awesome guy - he will change your business life!
• I would suggest attending
• Well worth the time and $ to attend
• I'd tell them this is the best course they could take to be successful and pro-active in their business. If contractors would just read the books, and DO the yearly forecasting, they can be pro-active and guide their own direction instead of just reacting to every bad situation.
• If you want the tools to help your company be profitable, this would be the course to take.
• Yes!! Take it!
• Read the books and do the work before attending the course
• Read the books first and go
• Do it, take good notes!
• Have an open mind
• I would encourage him
• Def. do it. Good in-depth information
• Worth every penny!
• Definitely attend a class in your area
• Even if you think you got it all figured out I guarantee you will learn at least 5 new tips or ways to grow your business
• Worthwhile information
• Take it!! We have been in business for 38 years and I'm still learning
• He would get a lot of good info from the class
• Do it immediately
• They need to go
• You won't regret it
• Yes
• Education is important - take the class
• It was a good class. Please attend this course.
• I would highly recommend attending
• A lot for your money and industry specific - two resources hard to come by
• Take the time to better themselves and their company
• Yes, take the course
• Michael says it straight. His advice has already saved my business
• Go for it
• This is a must for any contractor. Too many are not charging enough for their services.
• Yes!
• Worth the money, many times over!
• Go. Read the manual first
• Don't hesitate, just go
• The perfect start to turning your business around
• Absolutely do it, sooner than later!
• I would mention for them to attend, the networking opportunities with others attending. Business card exchange
• Recommend to attend
• It is well worth the expense
• A must do. Stupid if you don't
• Take Mike's course, it will change your thought process
• Great idea
• Recommend for some fundamentals on the business of contracting
• Very informative and worth taking
• Well worth the investment
• Keep an open mind but material is invaluable. Incorporate changes and don't fall back into old practices
• Helpful principles & process to insure & protect profitability (ie, markup, change orders, contracts, estimating)
• Do it / a lot of numbers but worth it
• Get ready to learn some great stuff!
• Do it! You'd be surprised at how much you don't know!!
• definitely helpful - to go
• Yes every single one
• Read M&P book before class
• Valuable info
• I wish I had told you about about it before it came & went
• It'll be a more than worthwhile investment
• Yes Absolutely
• Great info - some new, some review. Checks & Balances are great
• Go
• Yes - of course
• Take it
• Great to sharpening your skills and knowledge of yardstick. Makes you reflect on yoru strengths and weaknesses
• Great intro to running business. Good fundamentals
• Do it. Don't waste any more time
• It’s a must to survive in the industry
• Michael is a great, informative, easy person to listen to. You will learn something for sure, or make you change your business practices once you finish his class
• They need to go to fine tune their practices. And to know how to encounter the clients of todays market
• Practice speed listening or get a new processor
• It's worth every penny. Take it & learn, be a better contractor
• Worth it!
• yes (x3)
• To take it. Good concepts
• Yes. Definitely
• Highly recommended
• You must attend
• Take the class. There is so much to learn. If you only pick up one or two things they could save you thousands and hours of headaches
• Do it or die!
• That they will benefit from the course in ways they did not realize
• To do so
• Go! This is well worth the price, very informative
• Yes, it was helpful!
• It’s a great template for getting your business on track
• Extremely valuable information
• Recommend
• I would tell a friend not competition
• Well worth the time and $ invested
• You should take this class it will make you $
• You will get lots of ideas on how to improve your business
• I would highly encourage them to take the course
• A must - worth every dime - 10x value
• It is definitely worth attending in order to improve your estimates and contracts at the very least
• Class is full of useful information that will improve your business and in turn improve your life and family's life
• You need it. It should be a requirement to all contractors
• Attend! It's eye opening.
• Good for newer contractors. Good review for older contractors.
• Was definitely worth the time and money. Was a wakeup call to start doing things differently to start making more money and working smarter
• Class is great for a beginner or someone who doesn't have a lot of business experience
• You can't afford NOT to attend this course.
• If they have any holes in their procedures, policies, contracts . . . This class will help you identify them and teach you how to solve them.
• Do it! You won't regret the cost for a second.
• Michael covers all important aspects of bidding and enjoyed his sales presentation for contractor to homeowner
• Keep your ears open
• It was a great business class for all ages and levels
• Absolutely, worth it every bit!
• I would highly recommend it. My only regret is that my wife handles the bookkeeping and Saturday's topics would have benefited her greatly. I wish she would have attended
• Worth it
• Do it! This class will alow you to not only stay in business, but to enjoy it and be able to retire someday
• Well worth the time will keep you in business
• Already did and will continue to
• If they care to improve company, cont. ed is important. This class is excellent
• I would tell them to attend. Very informative
• That if they need or want to make a living they need the book (videos) or the seminar
• Definitely do it. It wil pay for itself if applied!
• A must do!
• That it would help you to become a better contractor
• They need to attend at the very least buy the book
• Worth the time and money
• Absolutely
• I would refer them to the class
• Well worth the time
• Definitely attend, it will open your eyes to your business and have you thinking differently
• Go, course to go to
• Yes - absolutely! Hope he comes back for sales seminar
• Great class
• 1. Definitely attend. 2. Follow what's learned
• Do it if you have an open mind
• Take the class
• It's more geared towards larger companies, but good info for any contractor
• Attend, and pay attention. And use it
• Read books prior to class
• Good course
• Go and don't waste a minute deciding
• The most valuable training hands down
• Go, it's very helpful
• Worth the investment
• -Go with an open mind - Go with a clear thought
• Do it, it's really worth the money and time
• Do it - I wish I had known this information when I started business 20 years ago
• We always think we are too busy to take time for training. We forget that you have to make time to get time. Training allows us to learn and implement systems and processes that will net us more time
• The class could change their financial future in a positive way
• Well worth it
• If you want to stay in business, you need to know your numbers. This class will teach you how
• Go (x7)
• Very informative to help grow your business
• Encourage him to take it
• Make it happen
• Definitely worth it
• Great class
• Definitely worth the money
• Do it! (x17)
• A must
• Read the books before you get to the course. Come with an open mind. Michael is not an artist! He gives it to you straight and hard
• This will be the best 2 days you will spend regarding the future success of your business
• Would highly recommend generals attend. LOADS of info for them
• This course is absolutely necessary for someone in the contracting business
• Definitely recommend this class, to get on track & make a profit!
• They must go to this class
• Highly recommended
• To come to class
• I would advise them to attend and continue their education
• I already have! While on phone with subs during break told them all to visit
• Absolutely a necessity
• Don't even think about it twice! In order to survive you must educate yourself and this is the way to do it
• I would recommend it
• I would recommend the class
• "Wisdom is found in the council of many." Between Michael's 56 years of experience along with the 30 class members in attendance, there is an abundance of wisdom and knowledge to be gleaned from this seminar. Well worth the price. Only wish I would have had these classes 12 years ago
• To take the class
• Be ready to change ways of doing business
• I would encourage any contractor. Michael is very knowledgeable & is worth the time
• As a commercial roofing contractor I got things that I can put into my business next week. Worth every penny
• An absolute must. If you aren't growing and learning, you are withering on the vine
• I wish more people would take this class, it benefits the entire industry
• It's a must if they want to improve
• Very valuable
• This course is a must attend for any contractor
• Well worth it. Invaluable information
• I would tell them that there's a lot of additional (life lessons) information that is shared that is valuable!
• It is a great class to get your business in line with winning & profitable principles
• Go. It will change your life
• Very Informative and organized un-like most of us contractors
• That they will get more than expected out of the class and the information Michael goes over
• Don't even give it a second doubt. Best investment one can make for #1- yourself, # 2 your company
• TAKE IT, take what works and leave the rest
• Sign up right now
• I would explain how the concepts affected my business and how Michael's experience in the trade really helps the concepts hit home
• This is a must class. You will learn a lot
• That it will really make you re-examine (or learn) the depth of having a profitable business. Definitely worth it
• Shut up & go! You will thank me afterward
• Worth the investment! Show up ready to learn and be prepared to put in the work to run your business
• Worth the time & money, if you are serious about your business you will go & apply what you learn
• A must DO. Top notch information!
• I would highly recommend the class
• It is worth the time & money
• Good course to help put business on successful path. Great to help understand true markup & necessity
• A must
• Apply what you've learned
• Good information, lots of relevant information that can be used immediately in your business
• Highly Recommend
• Well worth the money
• This course will help you understand profit margins and how to establish sales price
• I would recommend 110%
• Integral to business success
• Definitely a must for ANYONE who is serious about their business. Information for beginners and veteran business owners
• Attend. There is no better investment you could make
• Everyone should take the class
• I would recommend the class highly
• If you want to make $ and who doesn't . . . You need to attend
• Be the best money you can spend on running your business
• Yes for other than specialty contractor otherwise the book is very effective/sufficient
• The time spent with this class is well worth it. Time spent with other contractors in class is a bonus
• I would highly recommend
• Do it, you won't regret it
• Do it. You're not gonna waste your time. It paid off
• Was a good bang for the buck. Good info, good new info and also some refresher
• Yes, very interesting and informative
• I would say class is mandatory!
• If you want a better business, check class out
• Money well spent
• Go attend immediately
• Must take!
• The class provided pertinent information to allow a business to make valuable business decisions
• This is a great class for any contractor. It is so practical and in-depth while being very easy to follow and understand
• Make the effort, life is too short to figure this out by myself
• Yes, of course, especially recommend to someone new in the field who is just starting their business. This course eliminates guesswork and gives a starting point for many important areas
• Order the books, review material, attend the class
• Well worth the time and money
• It is a must-do, but don't get overwhelmed. Take great notes and chip away a little at a time
• If they are serious about a free life - spend time with Michael
• Attend! It is worth every penny!
• You can't go wrong Go!
• I would tell them to attend
• Highly recommended
• It's well worth it
• I would encourage them to attend!
• Highly recommend. I "push" Markup and Profit to almost everyone I encounter who is having trouble or wants to grow
• Well worth the money and time
• That he needs to attend the class to get his business on the right track, and pre-reading the M&PR book can be a real help!
• Go for it and bring others
• Just do it!
• Valuable
• Take notes - valuable information
• You have to take it, or you are stupid
• Must do
• Go ahead and attend one to reduce your money loss. You will be glad you did
• Be on time, listen well and your business will improve
• Education is the best way to ensure you stay in business
• Best course ever
• To take the course. It will change your business and life
• Definitely attend
• Definitely worthwhile
• Do it. It's worth it
• You HAVE to attend this course
• To go, it's a good class. Nice work
• Great class, worth the time and investment
• It's a great course, if you want to better your business and profit!
• I would highly recommend it. Great info in books, but great various business tips along the way
• I've been trying to get my woodworking group to host a meeting with Michael for years, and I plan to do so once again
• I would say GO!! Michael obviously wants to help us
Was the price for the class too high, too low, or just right?
• Very reasonable
• Just right (x173)
• Just right. The class is worth more given all the info we got, yet priced low enough to entice the investment
• It was fair
• Money well spent
• It seems in line
• Just right, high quality of information
• Originally I thought it was high based on my expected sales of 500K. Once it became apparent that I could jump to 1.0 million, then the pricing the class was just right and I brought my #2.
• High considering conditions of hotel & conference room (very moldy) and lack of one-on-one questions answered ("3 questions" not ever asked or answered for everyone.)
• Okay (x2) • $ is fine
• It was fair (x3)
• It was fair. It was nice that the food was built in
• Just fine
• Just ok
• Too low
• Appropriate
• The info I believe was worth it
• Just right. I would recommend better discount for multiple people from the same company
• Just right, worth every penny!
• I thought it was kinda high - I would have liked to have brought in more of my people.
• Was good
• I thot it was fine and worth every penny!
• Right on point
• Seemed reasonable
• Great price
• I'm happy with it. Should pay for itself.
• Fair value
• More than acceptable.
• Just right. Well worth it for the information.
• I felt it was just right.
• Well worth the money
• Pricing is spot on!
• It is fine
• Seemed fair
• about right (x2)
• Class price at good value but maybe provide option to purchase books as we already had one in office
• Fair
• I thought it was worth it
• Well worth the price
• Just right. With great lunch
• A little high for a small business, BUT the information is so valuable it was well worth the investment!
• Well worth it
• Just right if not a little low
• Fair
• It was very reasonable
• Reasonable
• Good value
• Just right, low with the free lunch
• Fine
• Fair price. Great value
• Fair price (x2)
• Seems fair
• No idea - she did not share the cost
• Very fair
• Fair
• Would have spent 750-850 for the class
• The price was just right. Even if the cost was $100 more, it would be worth it
• Cost was reasonable
• Perfectly manageable, but worth much more
• Always prefer cheaper but not bad.
• Fine price
• A little high (x4)
• With 2 of us, it would be nice to have the option of lower price and no extra books
• Reasonably priced for class. We had to fly in which added to price b/c there weren't any classes available near us.
• It was a stretch for us because times are hard, but it was an investment in our future, and we understand this.
• Just right - worth the price!
• Very fair for outstanding value
• Right price
• For me was right on
• It was a fair price for the knowledge gained
• Fair enough, valuable
• I think it's fair for what is offered
• Price is fine and I appreciate the discount for 2 attendees. That is helpful
• I have not been to many of these seminars. But I feel the money was well spent
• If the business owner applies the information in his company, then the price for this class was reasonable
• Just right. Information if applied should make $$
• No, it was worth it and the travel cost
• The price was fine with me
• No, I feel it was a great value
• Just right - especially with 2 books, binded booklet for notes - and food & beverage costs
• Fine on cost
• Probably too low for the info given
• I think it is fair, but will make more money by far for us than the cost
• Good value for price
• Perfect (x7)
• Price was very fair
• It was high but I thought well worth the cost for information and for contact and help offered even after the class
• It was a good return on investment
• I thought it was fair (x3)
• Just right! I learned so much that it will take months to implement
• Price was very reasonable
• Good (x3)
• Too low
• Just right for me
• I feel the price was just right. Tons of valuable information
• Just right. It was an incredible value and well spent
• I believe it was fair (x15)
• Price was reasonable (x2)
• Commensurate. Would have been great to have a second person from same company reduction if possible
• It was okay
• Just right / too low for the value (x2)
• Money very well spent!!!
• I think the class was priced right. I think his software is low
• Price was right but I would have paid more
• Very well worth it
• Appropriate
• Worth the cost
• Just right, no complaint
• Just right → true value
• Too low if the class was in my town, but considering the drive, it was just right. I'm kidding; it was a bargain for $500
• Everything could always be less expensive. But I feel the information given was well worth the cost
• Just right is my call, If one is serious this is not a huge investment. I believe this is very affordable and what this also generates is a class of participants that are serious about improving their business
• Thought the price was fair for all the info
• For what is provided the price is more than fair
• Totally acceptable. Could probably go to $595-695 w/o any dropoff. The slight increase could be offset w/ some other giveaway or incentive, but really is not necessary
• OK (x7)
• Good price
• Perfecto
• Just right - very good value. Thank you for the multiple employee discount
• About right, could be higher
• I would have paid more. At $495 its a great value
• Very fair
• It was a good value
• Perfect or too low!
• Perfectly reasonable considering amount of content
• Not too high
• Value in class, price was fair
• At first it seemed a little expensive, but the literature included plus the workbook and facility made it more acceptable. Mr. Stone's approach and the amount of information given made the price just right!
• If you listen and use the information, the value of this session is priceless
• Too low
• Worth every penny
• Not too bad
• Very reasonable
• I would have been willing to pay more
• Money well spent
• A great investment!
• The class was great. The cost is a real bargain!
• The value is amazing
• Just right. Nice class room, good food & snacks
• I think it was well worth it
• Class was a very fair price
• $ too high, but worth it with the ability to call Michael later
• Well worth the cost!
• I would definitely have paid more! I'm sure the best ROI possible
Was there anything that Michael spent too much time discussing? Or was there anything that wasn't as in-depth as you expected?
• No (x67)
• Excellent
• No, not at all
• No, very well explained
• Nothing, it was great to see so much information in one place that is applicable to us
• Wish more time was spent on formulas, still have questions about some unexplained things in the book that can throw numbers way off with formulas
• Need more in-depth. Seems fast
• Time was just right. However, I wished the class was longer. Great stuff!
• P&L would have liked more in depth. Customer acquisition cost was rushed with not enough details
• Michael was right on depth of each topic and straight to the point
• Everything was great. The examples he would use helped understand more, he was straight to the point and straight forward
• Suggested separate classes: 1) Contracts 2) How to effectively evaluate P&L's
• Time used well
• No. It would be nice to have more time, yet understand a lot of content needs to be covered
• Would like to see something on managing overhead, not just understanding overhead
• I liked it the way it was
• Estimating was more in depth than I expected. Sales was less in depth than I expected.
• Nothing - everything was perfect
• Love it!
• It was good, but I had read both books a few times before class.
• I'd like more time on the numbers (day 2 afternoon)
• Cost plus too much - more on estimate and proposal programs
• Perhaps more time for answering questions.
• The first day in the first few hours could have been better. Would have liked to talked numbers more
• Good well balanced program
• Would like a bit more info on calculation gross margin
• Seemed pretty well rounded
• The effect of worker's comp on a company
• Was hoping for a little more time focused on sales but overall I took a lot out of the class!
• All fine
• I would have appreciated a little more time on actual estimating and creating work sheets
• Little more time on overhead, profit formulas
• It was very well organized and I felt everything was covered in detail
• 2nd day was rushed
• How to come up with a single service call price ie, plumber
• Everything was covered
• Not really
• Hard to cram everything in 2 days, but books and offer of phone call will help fill in any holes
• I was hoping for more sales.
• No. Would have liked to see more on building a contract because that is where the money to be made starts.
• More on estimating could have been helpful
• No. He was clear and to the point. Easy to understand.
• All seemed about right.
• Would like to have seen a little more on building a good new home contract.
• Not so much
• No. All good on time.
• All good!
• Not at all
• Was hoping to cover cash flow statements. Maybe that's not important.
• No, equal time
• Maybe little more time to be given on profit & loss equations
• Great
• Just right
• No. It was timed very well. Each topic was covered to my satisfaction
• Very informative
• Would have preferred more time on contract writing
• How to properly spread out new customer into "work on hand" rather than hiring new employees to get jobs completed quickly
• I found myself getting lost on the calculating markup sections
• Employee productivity
• Hoped for more direction on software purchase - recommendations, etc.
• No it was very informative
• No, all the sections were relevant! The only aspect that did not meet my expectations is that we were asked to prepare documents ahead of time (per the email) that we didn't refer to at all & it was time-consuming to pull all the info together
• No, Michael did a great job
• More on estimates
• Not really - I wish I had come sooner OMG this was great! Coaching & estimating software
• It was good
• I need more QB help. A second presenter?
• No, if we wanted to learn more he let us ask questions to clarify
• I know he said he is going to get more information, but marketing and internet is SO huge right now! The information Brian Javeline offers would be incredibly helpful! You Tube, Facebook, Pinterest & Houzz are so big right now and contractors need to be in the middle of this to gain clients!
• Me personally would have liked more # talk about how to get the %'s to be where they should be - more "problems" for us to practice on
• Not that comes to mind. He was really great & very knowledgeable. Actually more hands on math to get our heads around it and be able to ask questions if we get stuck
• Talk more about small biz (one to three size employee firms), no sales/estimator employee. Hands on contractors
• Michael is great: I don’t think right now or anything
• No - felt well balanced
• You could get more in-depth about profit and loss. It would be helpful to have a handout to match what was on the screen or take some time to work on your personal one
• Most all of it is new to me. So this was a great overview
• More: Methods of advertising. Real life examples of success stories and why they succeeded
• Managing subs, organizing jobs using subs
• Spent about the right amt of time on all subjects
• Nope, was a good speed
• Wanted more math education
• I had hoped to spend more time going through the items we were asked to bring . . . Lead sheet, contract, P&L, etc
• Too much time spent on that truly poorly designed bath
• Not really
• There was material I was familiar with, but was worth brushing up on. I think the class was well put together
• He spent the right amount of time on various topics
• Michael has a wonderful and insightful ease but confidential knowledge which is refreshing!
• No - could do a more in-depth session on any/all segments. Marketing concepts - best ways to gain work
• No, very satisified w/ extensive amount of info presented in only 2 days
• Never too much time discussing a topic. I would have liked to heard more detail on subjects pertaining to my specific situation. Reading the books will help me get more detail on my situations.
• Sales. Formulas
• No. I found the course highly valuable
• Maybe a time to share forms between attendees
• No - he revisited any questions we had
• Some of the formulas and ratios were geared to larger companies w/ sales force. Didn't really apply to our company as husband/wife employee owners. All in all, a very well done informative presentation.
• No, the presentation was fantastic.
• Would have liked to have spent more time practicing markup calculations. Otherwise, very in-depth!
• Could have spent more time on calculating markup
• Content was well covered in the allotted time frames.
• All good
• I thought it was all equal and spread out. The company numbers were most helpful - profit and loss, etc.
• It was great!
• Excellent block of instructions
• Not really
• No, good balance
• Very good
• He spoke about having a 2nd person review. What if one man show, who reviews?
• I would have liked more time spent on actual estimating
• Everything was explained great
• I am on information overload. All great information from my perspective
• Everything was great - could have had more of everything
• Would love to see a second live class for selling
• No, I came to receive what he had to offer and he helped me to focus on many things
• The class was great
• Possibly on contracts
• I didn't know what to expect - thought it was covered as in-depth as possible for 2 days - and all additional info is in the included books
• It was great
• Everything was about just right
• No, he was thorough, but concise
• Contract stuff, in fairness, was directed to remodelers
• It seemed balanced
• Well balanced presentation
• I wished we could go more in depth in all areas discussed, realistically a week long class would be great
• I would have liked to spend more time on sales
• The timing was really good
• I thought he covered a large amount of information in the 2 days and did a great job
• He has a way of answering almost all questions in a matter of literally seconds. Great teacher
• Little too much time on estimating. Mainly because it doesn't pertain to me as a specialty contractor
• I think more time doing math problems just so the formulas stick
• Nothing
• No, good balance
• Seem to cover everything in sufficient detail
• No, but would like a secondary class about office to field procedures
• No - all very informative & relative
• No, there was no topic Michael spent too much time on
• Strategies for bidding larger jobs that include lots of subcontracting
• Everything was great
• Please add a slide with your ranges (New home & Remodeling) for the COGS & Expense percentage, in relationship to total income
• Michael did a good job answering questions and giving information that will be helpful to all contractors
• Thru the years Michael has fine tuned his format and my opinion is he does a great job of time allotment per subject, and subjects are in a follow the path order so to say
• He covered all the topics pretty well
• Everything was covered well and with proper depth. There is only so far you can drill down into these concepts in a 2 day seminar
• Breezed over sales calls. Could use more help here - and I also know I need to figure this out trial & error
• Would have liked a little more time on markup as calculated from overhead and profit numbers
• The estimating software needs more time allotted
• I was expecting to cover the math formulas a little more in depth such as the markup formula
• I thought the documents we were asked to print and provide would be reviewed by Michael
• No, everything explained very well
• Good amount of material
• Very well organized & detailed
• I think he did awesome. If there are other issues - he gave an option of coaching
• Could spend more time on the overhead & markup piece
• Everything was very good
• Would like more info on Marketing (Ideas, what works, what doesn't)
• Just right (x3)
• Received good information
• From a sub-contractors view, there were somethings
• I would like to have one more day for group questions & discussion
• Would like more selling technique. He covers so much that it could be even more days if it was slower
• Thought it was great. Learned a lot
• He gave enough information that I can come back to the office and work out all the numbers myself. It was perfect!
• All subjects covered in detail with enough information to absorb and use
• Preparing a business plan or budget
• No, he's a pro
• At certain points, irrelevant testimonials from participants were longer than needed. Whole class could be faster
• *Would like more time on marketing & sales  *Lawsuit - this was covered in great detail & was a bit of doom & gloom
• No, all seemed good amount
• This class could easily go to 3 days
• About right for the time allotted
• If it was possible, maybe a couple of slides pertaining to Service Work (ie, Plumbing/Electrical contractors performing service calls)
• I would of liked to go through establishing the bathroom estimate, ln ft, sq ft, etc
• The 2nd day was more detailed toward specialty contractors - gave us more info. Very good. Overall great information. Very informative
• Would like a little more info on preparing scope of work
• No, Michael was thorough on all topics
• Hoping for more insight on specialty trades
• Would have liked more "sales" guidance to help us sell our services at our newly computed markup
• No, I would love more on sales
• Certainly covered a lot of material. Maybe reprioritize content for quality vs. volume. Some of the discussions amongst contractors is just as important as material
• I want to email some things to Michael to get more of the information applied to our company. He spent the right amount of time discussing, just want to make sure I apply info given correctly
• Maybe more time on how to generate leads, what are best ways to generate leads
• Seemed about right
• He took time to talk about things the class was asking. Very helpful!
• 2nd day w/ formulas wasn't as interesting as the first
• For a 2 day class we went over a lot
• Perfect (x2)
• Something on business start-up
• Each item was discussed equally & thoroughly
• More help with no "free estimates"
• Every subject seemed well covered
• I thought it was well balanced
• It was perfect!
• If the math could be 'walked through' in more detail, it would be more helpful. Possible a sheet or 1/2 sheet per equation to allow/force each person to enter their personal #'s and come up w/an answer in class
• Very good!
• Pretty much covered it all
• Various terminology of sales
• Planned perfect
• Perfect
• All was awesome
• Timing was good
• I didn't know what to expect. I will take what we talked about and relate it to my company
• Everything was right
• Very well taught
• I was just hoping for a little more information on the breakdown of overhead expenses and also, how it works to pay yourself if you are doing many of the jobs
• Everything was right. Would like to have spent more time on how to estimate
• Like to pass more time in overhead
• I would say no, if anything, maybe need a little more time
• All the information was very helpful
• He was very informative and knowledgeable
• Did good!
• I don't think so. So much valuable info!
Any other comments?
• Thank you. Very well done!
• Great class Excellent job!
• Great course Michael! Thank you to you & Devon as well
• Some fonts too small
• Tools and info to improve my company - thanks for the course
• I will definitely be able to improve my business skills due to this class
• I was hoping to learn a bit more of actual estimating techniques
• Great program
• Thank you
• This was the best investment in my life. Thank you is not enough. There is no word in the dictionary to describe how thankful I am
• Thank you for everything!
• Very helpful - thank you!
• I like how Michael kept to the schedule. Class flowed well
• Thank you!
• If the books were sent out 2 weeks sooner than they were it would be helpful
• You might want to consider covering formulas in the morning. Everyone is tired in the afternoon. And things felt rushed to make up for time lost in the mornings.
• Thank you for the continuation of all of your efforts to make our industry better and to help the good guys win! I am so thankful to have bee given the oportunity to take the class!
• Class was great. A ton of info and it shows I have lots to learn
• Thank you for your help
• Thank you!
• Great class. Thank you.
• Very well put together class and agenda. As a young business owner I truly believe this class will make a huge positive impact on my business!
• A bit too much emphasis on negative aspects of lawyers, accountants, & building officials. Positive attitudes work best
• Too many tangents
• Great class. Thank you
• Thank you. I will let you know my progress
• More in depth hands on work on the numbers would have been good
• Thank you!
• Look forward to working with Michael on questions I have. Would like some estimating training setup for very small business. Maybe scale it down to a very small business or work one on one. Doing a spinoff business from a utility co.
• Great job!
• An option to have bookkeepers attend the morning of the second day for a extra fee would be great!
• Excellent, some areas confirmation that a lot of what we already do is best practice and new info to implement
• Thank you!
• The workbook needs to be larger font
• We look forward to further discussions
• Thank you for your time and experience
• Enjoyed meeting Michael in person
• More on how to get people away from 3 bids and buy from you
• Thank you. I look forward to adding more of Michael's forms, practices and info to our company.
• Would like to have copies of some of the materials that print small in the workbook. Could you email the slides after class so we could zoom in? Thanks.
• Thank you
• Good class. Good food.
• Really enjoyed Michael's straight forward attitude and passionate teaching style. Thank you for an excellent class!
• Course was great but, I felt like I need 1 on 1 consulting/coaching. Thanks!
• Appreciate your material. Read M&P two years ago, it's given me the confidence to look people in the eye and give them my price. By realizing I owe it to my family and employees, I avoid a lot of the depression of losing jobs, due to price.
• Excellent two days. Thanks Michael
• Thank you
• Great class - very informative
• I also liked to hear what other contractors are using/doing to improve their businesses
• Certain slides were difficult to see (small print). Also, more math (calculations & problems) would be helpful to better grasp concepts & practice. Overall, the course was exceedingly informative!
• Great class, made a lot of sense & I'm glad I took the time
• I liked the class, somethings don't apply to all contractors, but it was very in-depth. I disagree with the sales commission
• Well done!
• sound system
• As an accountant I learned more details about the acctg process beneficial for my clients, that I will be passing along and working on with them
• We have been struggling with our cash flow due to several large contracts (w/ bank financing) & wow - the info on payment schedules . . . Never occurred to me/us! Plus, the recommendation as to how to build up OCRA account - great!
• Keep doing what you're doing, our industry needs you Michael
• It was enlightening as to how much I am doing wrong
• Really glad I came to the class
• Enjoyed
• Not everyone drinks coffee, having hot water & tea would be nice
• It would be nice to have blog read out loud, audio so I/we could listen in traffic or even go back and re-listen
• Great class. Lots of knowledge
• Felt mostly like a review, since I had read both book multiple times as well as reader of weekly newsletter. Still, it is a great refresher & re-energizer
• Just so you know - I found you on Woodweb, 3 years ago
• Another great class. This is my 8th class with Michael. I learn something different each time
• Thanks!
• Sorry, processor on overload! Awesome, thank you!!! Less sugar next time
• Thank you for everything
• Put slide # on screen & in workbook, Starter program for new contractors, or restart for good contractors needing to get back on track
• Class, it is very good and important. Thanks
• Remove the SEO section from the class. It is hard to understand or use a video to explain (Brian is good w/ videos)
• The combination of class and books is great. I'm glad that now I can sit down and reread topics in the book
• Appreciate Michael's time and advice. Great to see him talking about sales. Thank you
• Been a fan for a long time - thank you!
• Thank you
• Very informative. Lots of valuable information provided
• Best part is the payment schedule and change orders
• I took a class from Michael 10+ years ago on Markup & Profit (before it was Revisited). Still good stuff!!!
• The class could be more interactive/role playing. Reviewing 300% slides can get boring. Doing something more interactive could break things up
• Thank you! As a young company in this industry, I am excited to be armed with this info. I look forward to putting it into practice
• The class was very good. I'm sure we'll be in business for many years to come. Thank you
• Michael's knowledge and experience has been invaluable. I know we will be more successful in estimating/pricing as well as business owneres overall because of our time spent here. I felt that relationships built with other attendees were also invaluable. Great class - thank you!
• Love the education learned in this class. Looking forward to implementing all aspects
• Grateful and appreciative for the time and effort by CPR to deliver this course to help us WIN and increase profits. THANK YOU!
• Great Course!!
• I learned a lot. I have a lot to learn. Thank you
• Thank you for making the trip
• Michael is knowledgeable and committed to educating contractors
• Seminar was packed full of quality content, but how to actually implement some of these things is a question
• I look forward to long term support from Michael!
• The screen shots of forms in the workbook should be enlarged
• I appreciate Michael's candor and being personable and his reminder of our responsibility to family.
• Frequent references to the '40's, '50's, '60's. Seems to cause me to doubt his words because it might be "dated". Strictly a personal preference
• Bless you both for helping us. We need a mentor, and we feel as though we have one now. This course was more helpful than we ever imagined possible.
• Thanks very much for guidance!!!
• Glad to attend. Great learning experience. I am walking out with a wealth of knowledge
• Very good class, very thorough, even though we are a commercial based company I gathered a lot of useful information
• For me the most helpful information was the financial info on day 2
• Great training. Love the focus on taking care of family
• Very helpful. Would be interested in taking another course in the future. Thanks!
• Michael should not apologize for being tough with us. We need it
• Great class. I love your heart's desire to trruly help the contractor
• Every contractor should complete a course from CPR before they are allowed to enter into the construction industry
• Appreciate the on-time start and delivery, and how well everything was organized. And . . . Great food selections! Thanks for not serving sandwiches
• Thanks
• Many things I didn't understand are now in focus
• Excellent class experience and the food was great!
• Love the format of having the slides in the bound book, with room for notes. Food was excellent - staff was excellent. Thank you!
• Great presentation. One of the best sessions I've attended. Thanks!!
• Hard encouragement, great. PS. Really good food
• Thanks for everything!
• Encouraged and fearful but willing to commit
• Thank you!
• Didn't understand cash, accrual & percentage of completion
• I look forward to meeting and talking with Michael in the future if I have a problem
• - I would like some workshops. - I would like to see how best to estimate a given project like a kitchen or bath
• Very informative
• Enjoyed the course and the group of guys
• Michael knows his stuff - it is nice to get information from wisdom and experience rather than from text book. I would've liked more specialty contractor specific information
• I have never known how to read my financial reports - it's great to have a guideline
• The information and knowledge that Mr. Stone shares in his systems and processes is priceless. It is information that you can take back to the workplace, implement and see results. He has an obvious passion for the contracting business. He doesn't present as someone above us or the best but as someone who has been in the trenches with us! Thank you
• This was one of the best construction business classes that I have been to
• Very informative, well received, good speaker
• I was happy to learn that I'm doing a good job as a business owner. However I have so much more to do. This class outlined how I can attain success and why the system is necessary! I'm glad your forms are available for my use. Thanks for providing specific formulas
• Food was great!
• Good job and thank you
• Thanks! Possibly provide a service so similarly structured clients of yours (volume, specialty, # employees, etc) get together for roundtables
• Lots of great info
• Keep up the passion
• Thank you for putting on a wonderful & informative class
• Thank you very much Michael for making this course available
• Felt like the class was definitely geared more toward Generals. Not sure if our small sole proprietor business can use much of this info practically
• Excellent! Great content! Great presenter!
• Very helpful breaking down complex issues
• Love the idea that the business is there for you. Customers don't run the show
• Keep comments about political correctness & government out of seminar
• I will return, better informed and hopeful to relay information to staff
• Very good class - good lunch!
• Maybe I'm the only deaf guy but I would have gotten more out of it if you were mic'd up. w/ some speakers. Hearing aid is on my list of things to do w/in the next month
• I wish I came to this class years ago!! I have fallen into many of the pitfalls Michael speaks about. We all love to build but hate to do business or don't know how to do business. This class has been extremely enlightening! Thanks!
• Remarkable! Michael could not have been more sincere in his desire to truly share, encourage and educate our class! Personally, I am walking away from this experience with FAR FAR more than I had ever expected! Thank you Michael!
• Thank you so much!
• I will be watching out for the next available class. We are never done learning. Thank you for all your help and the knowledge you are able to share
• I am kicking myself for not coming to a class sooner
• Thank you so much! I see that I am doing a lot of things right and it reinforces these good habits. It also opened my eyes to things that I need to address immediately!
• Great course, thank you
• Excellent class!
• Thanks for making the industry better
• This course has helped me to believe in my company and myself again!
• Really appreciated the honest, straightforward approach Michael has. He displays a lot of integrity which is what our business is built on
• Well worth the money spent
• Thank you so much! Great class
• Great class, enjoyed myself
• Michael & Devon were both very pleasant to deal with, and fun to talk with
• Michael has some great one-liners
• Very informative and helpful to sit down and take a very good look at your business. Asking Michael questions, with his years of experience, was very helpful for the year end review. Will help me tremendously for the next year. I greatly appreciate Michael and Devon taking the time to help make the construction industry better and help out the little guy. I know you guys don't have to do this, so it is nice that you are still sharing this info with us. Thank you!
• Michael thank you for the wealth of information you gave in your class. This is a class a contractor who is is just starting MUST attend!
• Thanks for the opportunity to spend this time with you. Take care and best wishes
• I took the Mark up and Profit class in the early 90's, things went very well for us. Then over time I just plain got lazy and let many issues slide by
This was a real wake up call for me as to how out of focus my company and personal dedication has gotten. Human nature and my habits this has convinced me that I need to be attending this class again as a refresher course in a few years. As Michael once stated, every time he reads a part of the book looking for something, he finds a subject that he has forgotten about. And honestly, at my age it's getting a bit harder these day's to remember things
I am amazed at the efficiency of this program, I brought along my son, whom I will be bringing into the office to assist and get educated in proper business management. He'd never seen a P/L prior to this class. He was able to follow right along with Michael and subjects covered. This in itself should clarify that Michaels format and his ability to communicate will absolutely work for any one with the willingness to learn. There is not a once of doubt in my mind that TJ will be attending future classes as well as myself when your back
• Michael can be a bit dogmatic about things which is appropriate in many ways especially for the audience of business folks wanting to be told how to be better, but I think he’d be more personal / human / likable if he included the reality that there are lots of successful businesses that don’t do things like he suggests. He plows through a ton info really fast so maybe there isnt time for that
• Thank you so much for all that you do. It seems a lot of times that contractors don't have a real advocate, but you guys are that advocate. Thank you for all that you do for our industry
• Great course. Great amount of discussion of the concepts and Michael took the time to hear all the questions. Thank you!
• Great place to have this. Convenient, easy parking and good food
• I wish there had been some time (a round table perhaps) on how to stand out in customer service. What other contractors do to go above and beyond. That info would be valuable for all of us
• Solid job. I'll buy more stuff & refer. A web app for estimation might be really nice for both CPR & attendees
• Thank you for everything Michael and Devon that you do for our industry! Very much appreciated!!!
• Thanks
• Thank you
• While numerous caveats were listed, some aspects of payments are not applicable in CA. And, for me, I want all aspects of my contract to be legal, or to have specific "workarounds" presented that were approved legal by a lawyer
• *Good food  *Good hotel but far away from city center/strip
• Want a 1-week estimating class
• (From "Will you be able to use what you learned in this class to become a better business owner?") Especially in process flow & financials which I have been really lazy with. That stopped yesterday!
• Should limit seats to 2 per 6' table due to amount of materials
• Add a slide at the end of the booklet for all the references. Karen Mitchell, Attorney's blog, etc
• Great class! Great info! Thank you very much!
• Thank you
• The beginner information about estimating was a huge help to me being the accountant for the business and no estimating experience
• Extremely high value, very thorough
• Good class. Again would have liked a little more attention to sub contractor relationship to G.C. and specific info relevant to smaller job. Much of the instruction seemed geared toward larger companies with paid salespeople / superintendents. Would be nice to hear more about selling / business strategies for smaller companies that owner wears many hats. Just my 2¢. Thanks
• Great class!
• Thank you Michael! Thank you Mrs Stone for ordering us fantastic food!
• I'm confident that if these practices are used my company will be more profitable
• Great opportunity & great review since my last course in 1989. Thanks Devon for sending my books along with Michael so I had them. Best recommendation for the class would be add 1 more day!!!
• (From "Will you be able to use what you learned to make your business more profitable?") Starting immediately, I hope! Talking to other contractors - hearing the general contractor side vs. electrical side was a huge help
• It was a great time
• Great class
• Put the hard stuff first - all the formulas should be in the morning when everyone is fresh
• Thank you
• Great class, will take again
• Great class and Michael is amazing!
• Think about doing courses for specialty contractors in the commercial field. And most important . . . Thank you!
• Thank you, thank you, thank you!
• Very good
• Wow!
• Thank you, Michael
• Hope what I learned today isn't too late for my company
• Thanks, you guys rock
• I really enjoyed the class and I feel that I will really benefit from it
• Money well spent
• Ready to put some of this info to use
• Enjoyed the class very much
• Thank you! I've wanted to attend a class for several years
• Thanks for all the help!
• I wish more contractors would come & learn this stuff. I am very grateful for your time!
• Thank you for this class, books, CBOG, and influence you have made on my career and the business I work for. We appreciate you both very much. Michael is a great teacher! Thanks, Zach
• Very good and appreciate the offer to call you with questions. (You can see that Michael has worked very hard at what he has to share!)
• Great presentation
• Thanks so much
• Great job, keep up your awesome work!
• A class down this way once a year would be nice (Southern California)
• Great course. Lots of info, back to the drawing board with some things. Thanks
• Thank you
• Keep up the good work
• Would love to have the sales training in this area soon
• Great job, thanks
• This was a great course, so much more to learn. You opened my eyes
• Should talk more about Fast Track. Really good job. Thank you
• 1) Name badges on second day (most ppl lost or don't stick again) 2) maybe a dinner on the first or second night with fellow classmates for discussion bonding
• Michael was very well prepared and informed with much knowledge
• Thanks!!!
• Thank You!
• It was a pleasure to finally meet Michael. I've been using your books for years. I needed a refresher course
• This is EXACTLY what I needed. I would not hesitate to recommend your lessons. Drove here from Ottawa (8 hrs) and so happy I did!

Tim's Story

"I ran across your Markup & Profit book a little less than a year ago. I was looking for a solution to a specific problem that I no longer recall (to which your book had an answer that worked like magic). Because my problem was solved, I read the rest of the book. I must admit that I was a bit skeptical about whether or not some of the methods would work. It's scary to take a close look at the workings of the business you've created and come to terms with the fact that your creation is not built for the long haul. You want me to charge what?!?

Turns out my situation was pretty common. Started my business from scratch. Worked hard. Put in long hours. Managed somehow to stay afloat for 15 years. Spent evenings writing estimates after a 12-14 hour day in the field. Cash flow was a constant struggle and often on my mind, but brought home enough to get by.

I read the Markup & Profit book last December, studied and personalized the forms and tweaked your Employee Manual for my business in January and began to implement the methods described in the book in February. By the end of June the business passed last year's total sales. We will finish up this year at about double last year's sales. What's even better is that profit is running almost triple.

Cash flow is no longer a problem. All the bills are paid (early). My evenings now belong to my family instead of to the business. We now have the time and money to do things together as a family, which makes life run a whole lot more smoothly.

I attended the two day class in Minneapolis so I could get answers to a few specific questions and keep myself focused so I continue to implement the program and so I understand more clearly how the methods dovetail. You delivered big time!

I urged my brother, who has a similar business, to come along. He reluctantly accepted. Before I got home he had sent a text thanking me for a couple things "... but mostly for talking me into going".

So thank you for helping me create a well oiled machine, for teaching me how to make the living I deserve while continuing to deal with homeowners in an honest way, for boosting my sales, for increasing my profit dramatically, for lowering my stress level, for giving me back to my family.

What you do affects many lives, far beyond those who read your books and attend your seminars. From one of those people whose life has been made better, thank you. Thank you very much."