Audio and Video Tapes / Books
All tapes are shrink-wrapped. We offer a 30-day return on unopened tapes. We also offer a 30
day return policy on books, as long as they are received by us in an "as new" condition. This
means they must be properly packaged before they are returned. Shipping charges are not
refundable; all refunds will be subject to a 4% return fee.
Software
Returns are allowed with a 30 day guarantee period if they have a Return Merchandise
Authorization (RMA) number. You must contact us to receive an RMA. Returns will not be accepted
after the 30 day guarantee period. (Guarantee period starts five working days after date of
shipment.) Shipping charges are not refundable; all refunds will be subject to a 4% return
fee.
The Board
The Board is not refundable. Please review the list of articles, forms, etc., that are
available prior to purchase.
