Customer Service and Production

Sample Clip, Customer Service and Production - Length: 1 minute, 13 seconds

In this excerpt, Tim discusses the basics of customer service when working in someone's home.

This class is 53 minutes long and covers the following topics. It also includes a download link for the audio recording (playable on any mp3 player), a download link for the handout in pdf format, and a written quiz for discussion.

  • What Customer Service is
  • What Customer Service isn't
  • Communication
  • Scheduling
  • Clean Job Site

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