Michael Stone on August 31st, 2009

I was reminded again last week of the value in taking a good set of pictures on the jobs you do.
I have a coaching client who had a customer “fire” them after about 20% of the job had been done. There is a lot to the story but the bottom line is the customer thinks [...]

Continue reading: Photo Documentation

Michael Stone on August 25th, 2009

“…Everything can be taken from a man but one thing; the last of the human freedoms—to choose one’s attitude in any given set of circumstances, to choose one’s own way.” By Viktor Frankl, Austrian neurologist and writer.
I recently wrote about a young businessman who told me his whole business turned around as soon as [...]

Continue reading: Every Day is a Great Day

Michael Stone on August 21st, 2009

I love Brian Tracy. He has a way of getting to the heart of the matter, and he does it with ease.
Previously, I have mentioned during tough times like now, we must make decisions about our staff, maybe some of the things we are doing. Here is what Brian had to say about this issue [...]

Continue reading: What if you had to start over?

Michael Stone on August 19th, 2009

I had the privilege of talking with Scott Avery yesterday. Scott owns and runs Modern Tech Floors in Portland. Scott is one of our success stories, I love talking with him.
Scott told me that when we first started our coaching sessions roughly two years ago, he was looking for the next meal. That was his [...]

Continue reading: Making it work

Michael Stone on August 18th, 2009

A blog post by Mark Buckshon, publisher of the Construction Marketing Ideas blog discusses an interesting concept in marketing, it’s worth checking out.
http://constructionmarketingideas.blogspot.com/2009/08/construction-marketing-table.html

Continue reading: An Interesting Concept

Michael Stone on August 17th, 2009

A recent article by Jim Hinshaw in the HVACR Today newsletter brought home the truth of why it is necessary to advertise 24/7/365, forever.
In 1989 and 1991, two recession years, Jell-O, Doritos and McDonald’s all cut their advertising budgets. Their sales dropped anywhere from 26% to 64%.
During that exact same period of time, and in [...]

Continue reading: Keep Advertising

Michael Stone on August 14th, 2009

I’m done, I’m done, I’m done, done, done. Oh joy and fiddlesticks.
All 250 + boxes have been gone through and sorted or semi-sorted. Boxes full of papers needed to be dealt with, have been dealt with. The rest are set aside for a rainy day in the NW. But I have accomplished the impossible. [...]

Continue reading: I Did It!

Michael Stone on August 11th, 2009

Have you ever had something to do, that needed doing, that you kept finding one reason after another not to do it? Me neither.
Well, maybe. This is “Stone’s True Confessions”, online edition.
Devon calls me a pack rat, which is unfair – I’m just a collector. Of everything. I have over 200 boxes of stuff that [...]

Continue reading: My Confession – please tell me I'm not the only one!