If you work as a salesperson for a construction company, or employ a salesperson, how would you handle this situation?
Continue reading: What Would You Do? Getting Cut Out of a Sale
Someone recently commented that the smart people in this business sell Value rather than quality, service or any of the other things we often hear are important. They were saying that it’s important when we give our sales presentation to talk about what clients can relate to.
We are all prone to talking about what we [...]
This scenario, once again, is a reminder of the importance of a good contract. And signed change work orders. And checking details to make sure a job is done right. But now that it’s a full-blown problem, what would you do?
A busy client (married couple) contracted to have a bathroom remodeled. This included a soaking [...]
Continue reading: Busy Clients for a Construction Company – What Would You Do?
We received the following note from a contractor in Oregon:
While working on a new residential walkway project last week, Denny and his crew were confronted with an irate neighbor. The crew had to take out a portion of an existing driveway and had just begun using a jack hammer and concrete saw. We [...]
Continue reading: Security on a Residential Construction Job
Your client (a homeowner) handed your superintendent a check yesterday for their progress payment. Your superintendent brought it into the office, and it was deposited yesterday afternoon.
Today, the client called and asked if you would please hold the check. After you tell them the check has already been deposited, they get upset. They make comments [...]
