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What Readers Say:
"Thank you for your insightful and informative teaching materials and newsletters. I am a newly established and small remodeling contractor and have employed many of your suggestions in my business. They have worked well and have given me the confidence necessary to compete in the Southern California market. (by compete I don't mean offering the lowest bid :-) "
"I usually don't write sappy letters. However I wanted to let you know that I appreciate the newsletter you put out. I get something useful out of every issue."
St. Maries, Idaho
"I just wanted to take a second to say that I really enjoy your newsletter. It was recommended to me by another friend in the flooring business, and I think it's a great resource to keep on track with what's important. Thanks for sharing your knowledge and insight with all of us out here in the trades!"
"I am just writing to let you know how pleased I am with your newsletter. I am subscribed to many newsletters but yours beats them all by the quality and informational value. Thank you for not trying to sell us bunch of stuff. I am looking forward to your next newsletter!"
"I think this was your most helpful newsletter and probably the best I've read in the last twenty years by anyone. It condenses down to the bare essence the secrets of success in our business without all the fluff. Extremely effective and accurate. I can't wait to share this information by an outside expert to reinforce this to my staff. I've tested and proven everything you say."
"In your May newsletter . . . AMEN on the professionalism comment! I came late to this industry from the executive side of the dot-com industry, thus I had the public's perception that all contractors are rough around the edges and probably not very business savvy. I am just into my third year as a contractor. I get lots of call backs after I complete my jobs. However, I am highly respected by the public I engage.
How come? I've transferred my executive skills to my firm, and created an image of competence and organization. I actually run a very open business with my customers - I've nothing to hide. And I always get paid on time. Oh yes, the call backs? They are for new projects, not repairs to work we already completed. I would add, Michael, that our profitability and much of our granular organization is due to your guidance."
"To be honest with you, after 36 years as a general contractor I still have no networking with others in my field and I was so appreciative when I found Michael's columns. I have turned other guys on to it, who also find it greatly informative.
We have been very busy this year and I didn't realize I hadn't been getting it until now. The psychological reflections and familial gratitude pauses as well as the 'take time for yourself' alerts recommended have been severely missed (just ask my wife and family) . . .
Thank you so much for the years of what I considered and utilized as personal/professional counseling. I know it is naive and fan like, but I consider Michael and now his staff, more than a mentor and professional advisors, but friends too."
"I just wanted to let you know that I am enjoying your newsletters immensely and appreciate the information and motivation that you are sending along. It is helping me put things in perspective and move from contracting as a "full time hobby" to contracting as a profitable business.
I have always lived my life as one of the good guys but have never had much of a handle on running a business. I have managed to survive the last 19 years in business as a result of my integrity and honesty, but I have never been financially successful. I'm changing that now. Thanks for the help."